PreHireHelp
For employers

Tracking checks

How to monitor your reference checks from the dashboard.

Dashboard

Your dashboard shows a table of all checks with:

  • Candidate name
  • Role
  • Status
  • Referees (replied / required count)
  • Date raised
  • Report link (once available)

Check statuses

StatusMeaning
Awaiting consentThe candidate has been asked to consent. No referee has been contacted.
In progressThe candidate has consented. Referees have been invited and the checks are running.
CompletedAll required referees have responded and the report is ready.
ClosedThe check has finished — either the closing date passed or the check was cancelled.
CancelledThe check was cancelled by the employer or the candidate declined or withdrew consent.

Check detail

Click a check to see:

  • Referee cards — each referee's name, employer, status, and the five check results
  • Timeline — every event from consent requested to report shipped
  • View report — link to the completed report (once available)
  • Cancel check — cancels the check

Referee statuses

StatusMeaning
NominatedThe referee has been named but not yet invited
InvitedThe referee has been sent an invitation
RepliedThe referee has completed the reference
DeclinedThe referee declined to provide a reference
No responseThe referee did not respond by the closing date
ReplacedThe referee was replaced by the candidate

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