Account and billing
Credits and pricing
How credits work, what they cost and how they are used.
What is a credit?
A credit is a unit of account. One check uses one credit. Credits are spent when you raise a check and returned automatically when a check cannot proceed.
Pricing
| Pack | Price | Per check |
|---|---|---|
| Single | £9 | £9 |
| 10 checks | £85 | £8.50 |
| 25 checks | £199 | £7.96 |
Free first check
Your organisation receives a free credit when it is created — one per company email domain.
Credit rules
- Credits do not expire
- Credits are returned when: the candidate declines consent, consent is withdrawn, the consent link expires, or the employer cancels with no referee contacted
- Credits are not returned once any referee has responded
- Credits are returned when the closing date passes with zero responses
VAT
PreHire is not VAT-registered. Prices are inclusive.